Frequently Asked Questions
Frequently Asked Questions about Philadelphia Graffiti Removal and Glass Restoration
Who removes graffiti in Philadelphia?
• Philadelphia 311 Service: Offers free removal of street-level graffiti from businesses and residences. Submit a form and graffiti will be painted over or removed without direct interaction.
• RGR Power Washing: Ideal for graffiti above street level, on porous or historic surfaces, or on glass. We specialize in professional graffiti removal using industry-specific chemicals and hot water power washing.
What types of surfaces can RGR Power Washing clean?
We remove graffiti from:
• Brick, stone, metal, and painted surfaces
• Glass (including acid etch and scratch graffiti)
• Historic and delicate materials requiring specialized care
What is the milky white haze on my glass that won’t come off?
This may be acid etch graffiti—a form of vandalism where acids like hydrochloric are used to permanently damage glass. Traditional cleaning methods won’t work, and replacement is often recommended.
Can acid etch graffiti be removed from glass?
Not removed—restored.
RGR Power Washing grinds the glass to the deepest point of damage and polishes it back to transparency. This restores clarity, functionality, and appearance—often at a fraction of the cost of replacement.
We successfully restore over 80% of glass panes we evaluate.
Does glass restoration also work on scratch graffiti?
Yes. Our three-step process removes deep scratches and restores:
• Clarity and visibility
• Structural integrity (reducing risk of fracture)
Note: Deep scratch restoration may result in slight optical distortion (waviness) when viewed from certain angles.
Are there proactive steps I can take to reduce graffiti?
Absolutely:
• Relentless removal: Promptly remove all graffiti—private or public—to discourage repeat tagging and reduce visible graffiti levels
• Protective coatings: RGR offers anti-graffiti coatings that make future removal easier and protect your surfaces.
We work with Business Improvement Districts, Civic Associations, and Municipalities to implement long-term graffiti management strategies.
Expanded FAQ
Are there private graffiti removal companies in Philadelphia that handle requests outside the scope of 311?
Yes. While Philadelphia’s 311 service handles basic street-level graffiti removal, private companies like RGR Power Washing offer specialized services for areas and surfaces not covered by the city—such as rooftops, signage, historic materials, and glass.
Can I get graffiti removed from second-story windows or rooftop signage?
Absolutely. RGR Power Washing is equipped to handle elevated surfaces and hard-to-reach areas using specialized equipment and techniques.
Does RGR Power Washing service areas outside Philadelphia?
Yes. We serve surrounding counties and regions depending on project scope. Contact us to confirm availability in your area.
Do you work with HOAs, civic groups, or business districts to manage graffiti?
We do. RGR partners with Business Improvement Districts, Civic Associations, and HOAs to implement proactive graffiti management strategies.
Surface & Material Specific
Can graffiti be removed from historic brick or stone without damage?
Yes. We use low-pressure hot water and surface-appropriate chemicals to safely clean historic materials without compromising integrity.
Is it possible to remove graffiti from painted murals or decorative surfaces?
In many cases, yes. We assess each surface individually to determine the safest and most effective removal method.
Can you remove graffiti from metal signs, dumpsters, or utility boxes?
Yes. We regularly clean graffiti from metal and industrial surfaces using targeted chemical treatments, mechanical abrasions and power washing.
Do anti-graffiti coatings work on brick, and painted surfaces?
They do. RGR applies coatings tailored to each surface type, making future graffiti removal faster, cheaper, and more successful.
Glass Restoration
What’s the difference between acid etch graffiti and scratch graffiti?
• Acid etch graffiti: Caused by chemical damage, often appears as a milky white haze.
• Scratch graffiti: Physical damage from sharp tools, often deeper and more visible.
Will glass restoration affect the clarity or appearance of my storefront?
Restoration restores clarity and function. Deep scratch removal causes optical distortion (waviness) when viewed from certain angles.
Can you restore glass that’s been vandalized multiple times?
Yes. We evaluate each pane to determine feasibility. In many cases, restoration is still possible and cost-effective.
Is glass restoration safe for tempered or laminated glass?
Yes, though results may vary based on glass type and depth of damage. We’ll advise based on your specific situation.
Does glass restoration work on mirrors?
Yes, we can restore damaged mirrors, depending upon the thickness of the mirror. We have even restored damaged antique mirrors.
Pricing & Process
How much does graffiti removal cost in Philadelphia?
Pricing depends on surface type, location, and severity. RGR offers free evaluations and transparent quotes.
Is glass restoration cheaper than replacing the window?
In most cases, yes. Restoration can cost a fraction of replacement and avoids downtime or disruption.
Do you offer free evaluations or quotes for graffiti removal?
Yes. We provide no-obligation assessments to determine the best solution for your property.
How long does the graffiti removal or glass restoration process take?
Most graffiti removal jobs are completed within hours. Glass restoration may take longer depending on damage depth and pane size.
Prevention & Strategy
What are the best ways to prevent graffiti on my property?
• Prompt removal of all graffiti
• Application of anti-graffiti coatings
• Community engagement and lighting improvements
How often should anti-graffiti coatings be reapplied?
Typically every 1–3 years, depending on exposure and surface type.
Can you help set up a long-term graffiti management plan for my neighborhood or business district?
Yes. We offer scalable solutions for municipalities, districts, and associations looking to reduce graffiti impact over time.
Contact Info
Contact Us
Get in touch with us to discuss your needs. All estimates are free of charge and no obligation.